U.S. Embassy & Consulates
in Mexico

Location:  Mexican States of Campeche, Quintana Roo, and Yucatan

Event:  Hurricane Grace is a category-one hurricane approaching the Yucatan Peninsula and is expected to make landfall in the early morning of August 19.  Mexico has issued a hurricane warning for the Yucatan Peninsula.  Heavy rains, strong winds, and heavy surf are expected, which could cause life-threatening flash floods.  In addition, dangerous storm surges are possible that could raise water levels near the coast and be accompanied by large and dangerous waves.

The U.S. Consulate General in Merida and the consular agencies in Cancun and Playa del Carmen will have limited operations with no routine public services.  The state of Quintana Roo has issued a curfew starting at 8:00 p.m. on August 18 in the municipalities of Playa del Carmen, Tulum, Cozumel, and Felipe Carrillo Puerto.

After crossing the Yucatan peninsula and weakening to a tropical storm, Hurricane Grace is forecast to intensify over the Gulf of Mexico, to make landfall August 20 in the northern portion of the state of Veracruz, and to continue inland across central Mexico.  The storm is expected to bring substantial rains and strong winds, which could cause life-threatening flash floods.  In addition, dangerous storm surges are possible that could raise water levels near the coast and be accompanied by large and dangerous waves.

• Monitor the local news for updates, follow directions from local officials, and in case of emergency, call 911.
• Some flights could be impacted.  Check with your airline for updates.
• Monitor the National Hurricane Center and the Mexican National Meteorological Service  (ServicioMeteorológico Nacional) for updates on storm activity and emergency response.
• Keep your friends and loved ones up-to-date about your whereabouts via phone, text, and social media – and let them know you are safe when possible.
• Visit our Embassy webpage on COVID-19 for information on COVID conditions in Mexico.
• Visit the Department of State’s Hurricanes, Typhoons, and Cyclones page  for more information.
• If you are a U.S. citizen traveling to or residing in Mexico, enroll in the Smart Traveler Enrollment Program (STEP) to receive safety messages and other travel information.

• For Emergency Assistance for U.S. citizens in Mexico, call +52-55-8526-2561 from Mexico or +1-844-528-6611 from the United States.

• • The U.S. Consulate General in Merida is located at:
    Calle 60 No. 338-K x 29 y 31
    Col. Alcala Martin
    Merida, Yucatan, Mexico 97050
    Phone:  + 52 999-942-5700
    E-Mail:  AskMeridaACS@state.gov
  • The U.S. Embassy in Mexico City is located at:
    Av. Paseo de la Reforma 305
    Colonia Cuauhtémoc
    Mexico City, Mexico 06500
    Phone:  +52 55-8526-2561
    E-Mail: American Citizen Services Contact Form 

• State Department – Consular Affairs:  +1-888-407-4747 or +1-202-501-4444
• Follow the Department of State on Facebook  and Twitter .
• Follow the U.S. Embassy in Mexico and the U.S. Consulate in Merida on Facebook  and Twitter .
• Review Mexico Country Information .
• Review the Crime and Safety Reports for Mexico .
• Prepare a contingency plan for emergency situations.  Review the Traveler’s Checklist .