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The Interview
Family-Based Immigration

The U.S. Consulate General in Ciudad Juarez is conducting routine immigrant visa operations, scheduling thousands of interviews each week in all immigrant visa categories and K nonimmigrant fiancé(e)s.  This includes applicants whose cases are already at the Consulate General, and applicants whose cases remain at the National Visa Center (NVC).  Cases at NVC are being scheduled in the order that they became documentarily complete.

Upon receiving instructions from the Consulate General to appear in Ciudad Juarez for an immigrant visa interview appointment, medical exam, or for any other reason, applicants should read all the information below before planning a trip.

Those applicants who cannot wait for an immigrant visa appointment due to an emergency, should please see the Emergency Appointment Criteria and instructions, farther down on this page.  Please be aware that the Consulate General rarely schedules emergency appointments and only in cases of documented hardships that meet the specifically delineated criteria.

COVID-19 Vaccination Requirements for Immigrant Visa Applicants

Effective May 12, 2023, the Centers for Disease Control and Prevention (CDC) Technical Instructions updated the information for panel physicians on COVID-19 vaccine requirementsApplicants may consult the most recent COVID-19 information with an authorized clinic or directly on the CDC website.

Blanket waivers for the COVID-19 vaccination requirement will be applied in countries where the vaccine is not routinely available or when the vaccine is not age appropriate.  Panel physicians determine if applicants are eligible for a blanket waiver based on existing CDC guidelines; Consulate General staff do not make medical determinations, including the propriety or sufficiency of vaccine status.  The Department of State encourages all immigrant visa applicants and others subject to a medical exam to get vaccinated against COVID-19 as soon as possible to avoid delays in their visa processing.

The CDC’s announcement can be found at the following link: https://www.cdc.gov/immigrantrefugeehealth/panel-physicians/covid-19-technical-instructions.html

If you are scheduled for an immigrant visa appointment in Ciudad Juarez:

Current Consulate processes may be different than what you or family members experienced in the past.  While the primary method of communication is email, the Consulate General may contact you by email, phone, or physical mail with instructions on how to prepare for your visa interview.  Applicants should check any email account provided during the immigrant visa application process, including attorney and petitioner email addresses.

Applicants who need to update their contact information (address, telephone number, or email address) after receiving their appointment notice should contact the Applicant Service Center (ASC) by calling +52-656-344-3003.  To update contact information while a case is pending at the National Visa Center, please contact the NVC directly

Please plan to remain in Ciudad Juarez until the adjudication process is fully completed.  All applicants can expect their immigrant visa interview process to last for two to five business days.  Unless instructions have been received to the contrary, applicants must attend a medical exam at an authorized clinic and a biometric appointment at the Applicant Service Center (ASC).  In addition to an appointment at an approved medical clinic and ASC, all applicants have two separate appearances at the Consulate General, spread over two business days.  It is not possible to adjust or accelerate this process to accommodate travel plans.

Applicants must not arrive to the Consulate General more than 30 minutes before their scheduled appointment time.  Applicants will not be allowed to enter the Consulate General building early, and early arrival will not result in a faster intake and interview process.  Family members and friends should not accompany you to your interview.  These individuals will not be permitted into the Consulate General except for parents and guardians of minor children or family members assisting with mobility issues.

Do not send mail any paperwork to the Consulate ahead of your interview.  You must bring all pertinent documents to your appointment.  Failure to present all the required documents or to complete all required forms may result in the cancellation of your appointment.

If you wish to retain an original document, you must bring a photocopy with the original.  We will return the original to you after the interview by request.  It is strongly recommended that applicants keep a duplicate file copy of all documents submitted in connection with their visa application.  The Consulate does not provide copying services.

All visitors to the Consulate are subject to an airport-type screening.  When planning your visit, bring only what is needed for your appointment.  If you have items with you that cannot be taken into the Consulate, your entry (and the entry of those in line behind you) will be delayed.  Please review the list of prohibited items here.

The two medical exam clinics located near the Consulate General, Clínica Médica Internacional and Servicios Médicos de la Frontera, have climate-controlled waiting rooms where family members and friends can safely and comfortably wait while applicants conclude their visa interviews.  Otherwise, please ask your family to wait in your hotel, guesthouse, or elsewhere in the city.  Do not congregate on the sidewalks outside the Consulate General building.

Applicants who are found by the authorized clinics with a communicable disease and miss an appointment because of treatment, must miss an appointment because of illness will be permitted to reschedule that appointment by contacting the Consulate through the immigrant visa public inquiries form.


The Consulate does not provide parking for visa applicants.  Further, local police or Consulate security staff will immediately redirect anyone stopping a vehicle on the public streets surrounding the Consulate to drop off applicants.

Immigrant Visas: Medical Examinations

Medical examinations are only available for applicants who have been scheduled for an immigrant visa interview appointment, or if the Consulate General has requested that an applicant provide a new medical exam. The clinic in Mexico City (Médicos Especializados Internacionales, MEI) and both clinics in Ciudad Juarez (Clínica Médica Internacional and Servicios Médicos de la Frontera) are taking precautions to avoid the spread of COVID-19 and in accordance with local regulations and conditions.

The medical clinics are temporarily accepting other forms of identification if your valid Mexican passport is unavailable. If the Consulate General has instructed you to seek a medical exam, but your passport is currently at the Consulate General, you may retrieve your passport before the exam or attend the exam with other identification.

Immigrant Visas: Emergency Appointment Criteria

Thousands of routine appointments are scheduled at the Consulate General each week.  However, an applicant for an immigrant visa may qualify for emergency scheduling if he or she is in Mexico and meets one or more of the following criteria:

  • The applicant is the spouse or child of an active-duty member of the United States armed forces.
  • The applicant, petitioner, or minor child of the applicant has a life-threatening medical emergency that requires the applicant’s immediate travel to the United States.
  • The applicant is an at-risk minor in Mexico without his/her parent(s).
  • The applicant may age-out of a visa category or other benefit within the next six months.  (Applicants who are protected by the Child Status Protection Act do not qualify for emergency processing, as they are not at risk of aging out.)
  • Biological or legally adopted children of U.S. Citizens (generally IR-2), who are within six months of turning 18, and who will reside in the physical custody of their U.S. Citizen parent in the United States, may qualify for expedited processing to access Child Citizenship Act benefits.

While this is not an exhaustive list, emergency appointments should be requested based on the specific, individual circumstances of the petitioner, applicant, or family members. Requests for emergency appointments are evaluated by consular officers, and the decisions cannot be appealed.

How to Request an Emergency Immigrant Visa Appointment

Emergency appointment criteria are the same for cases at the NVC or the Consulate General.

  • For cases at the NVC, applicants or attorneys should use the form here.
  • For cases already transferred to the U.S. Consulate General in Ciudad Juarez, please refer to the Immigrant Visa Navigator .

Please include a contact email address.  Be prepared to provide evidence of essential employment, medical diagnoses, approved I-601A, I-601, or I-212 waiver receipts, or other documents relevant to your case, in PDF format, upon email request.

If your request for emergency processing is approved, the Consulate General will contact you by email, phone, or physical mail to schedule an interview appointment.


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