U.S. Citizen Services

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Dear resident, if your Legal Permanent Resident card (commonly known as greencard) got lost/stolen/expired while traveling in Mexico, please click on the following link for your three options for returning to the U.S.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Mexico

Emergency Assistance

Passports & Citizenship

Local Resources

Federal Programs

Operating Status During COVID-19 crisis

Routine passport, Consular Report of Birth Abroad, and notarial services are limited as of March 18. Individuals with appointments after March 18 may be asked to reschedule their appointments for a later date. Check here Passport Services for passport information and here Making An Appointment for appointment availability at the U.S. Embassy in Mexico City or at any of our nine consulates or nine consular agencies throughout Mexico.

U.S. citizens in need of 24/7 emergency assistance should call 81-4160-5512 (from Mexico) or +1 (844) 528-6611 (from the United States). These lines cannot provide U.S. visa or residency (green card) information, or make passport appointments at the embassy or consulates.

Please click here to contact us for information you could not find on the website.

Footer Disclaimer

This is the official website of the U.S. Embassy and Consulates in Mexico. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.

Alerts and Messages

Emergency Assistance

Passports & Citizenship

Local Resources

Federal Programs

Health Alert -Mexico COVID-19 Update

COVID-19 Information for U.S. Citizens in Mexico