Security Alert – U. S. Embassy Mexico City, Mexico (March 9, 2018)

Location:  Playa del Carmen, Mexico

Event:  Due to an ongoing security threat, the U.S. Embassy in Mexico City is revising its travel restrictions to Playa del Carmen for U.S. government personnel.  U.S. government personnel are prohibited from travel to Centro, Calica, Gonzalo Guerrero, Quintas del Carmen, and Villas del Carmen neighborhoods of Playa del Carmen.  These neighborhoods are bordered by Avenida Benito Juarez, 50 Avenida Sur (Highway 307), and Calle 34 Norte.  U.S. citizens should avoid those neighborhoods until further notice.  U.S. government personnel are authorized to travel to resort areas in Riviera Maya including those near Playa del Carmen that are outside the restricted neighborhoods of this Alert.

Absent additional changes in the security situation, the U.S. Consular Agency in Playa del Carmen will reopen for normal operations on Monday, March 12.

The circumstances surrounding the security threat affecting the above neighborhoods is separate from the threat against ferries operating between Playa del Carmen and Cozumel.  U.S. government personnel are still prohibited from using ferry services between Playa del Carmen and Cozumel until further notice.  U.S. citizens should not use ferry services operating between Playa del Carmen and Cozumel.

Actions to Take:

  • U.S. citizens should avoid those neighborhoods in Playa del Carmen listed above until further notice.
  • U.S. citizens should not use ferry services operating between Playa del Carmen and Cozumel.
  • Be aware of your surroundings and exercise increased caution.
  • Purchase travel insurance that specifically covers you in Mexico and includes medical evacuation insurance.
  • Contact the nearest U.S. Embassy or Consulate if you need assistance.

Assistance:

U.S. Embassy Mexico City, Mexico

(01-55) 5080-2000

ACSMexicoCity@state.gov

https://mx.usembassy.gov/embassy-consulates/

State Department – Consular Affairs

888-407-4747 or 202-501-4444

Mexico Country Information

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