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There is no walk-in service for United States citizens who require a service related to passports, citizenship, or birth registration. These services are by appointment only.
Passport services are not available on weekends, or on Mexico or U.S. Holidays.
The processing time for routine passport renewals is 3-4 weeks. If you are traveling within the next 2 weeks, please see Emergency Passports for further information.
If you already know which forms to complete, you can:
From Mexico: (55) 8526 2561
From the United States: 1-844-528-6611
Emergency Contact – All Locations Enroll in STEP International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance