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Message for U.S. Citizens – shooting incident in Puerto Morelos
November 4, 2021

Location:  Puerto De Morelos


We are aware of a shooting incident in the beach area near the Azul Beach Resort Riviera Cancun and the Hyatt Ziva Riviera Cancun in Puerto Morelos.  Mexican authorities are responding to the situation.  We advise U.S. citizens in the area to contact concerned family and/or friends to let them know they are safe.  Affected U.S. citizens should follow the instructions of local authorities and call 911 if they have an emergency situation.  U.S. citizens who need information or assistance can contact the U.S. Consulate in Merida via the contact information provided below.


Actions to Take:

  • Monitor the local news for updates, follow directions from local officials, and in case of emergency, call 911.
  • Avoid crowds.
  • Be aware of your surroundings.
  • Review your personal security plans.
  • Contact the U.S. Consulate or Embassy if you need assistance.