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Message for U.S. Citizens: Consular Agency Acapulco Closure through October 27, 2023
October 25, 2023

Location: Acapulco, Guerrero

Event:  U.S. Consular Agency Acapulco will be closed through October 27, 2023, due to Hurricane Otis. Previously scheduled passport and notarial services are cancelled.

Media reports the Acapulco airport is closed.  A landslide was reported at the Autopista del Sol near km 360, impacting both directions.  For U.S. citizen assistance, see the contact information below.

Actions to Take:


Contact Form

U.S. Embassy and Consulates in Mexico

From Mexico: (55) 8526 2561

From the United States:  1-844-528-6611

Department of State – Consular Affairs:  +1-888-407-4747 or +1-202-501-4444


Mexico International Travel information

U.S. Passports

Smart Traveler Enrollment Program (STEP)

Department of State on Facebook and X (formerly known as Twitter)

U.S. Embassy in Mexico on Facebook and X (formerly known as Twitter)