Message for U.S. Citizens: Acapulco – Hurricane Otis (November 1, 2023)
Location: Acapulco, Guerrero
Event: U.S. citizens who need emergency assistance, including to depart Acapulco, should contact the U.S. Embassy at (55) 8526 2561.
- U.S. citizens seeking to depart Acapulco should consider bus options to Mexico City or Zihuatanejo:
- Costa Line has service from Terminal Acapulco Papagayo and Terminal Punta Diamante to Mexico City.
- Estrella de Oro has service from Terminal Acapulco Costera to Mexico City and to Zihuatanejo.
- Futura has service from Terminal Papagayo and Terminal Ejido to Zihuantanejo.
Actions to Take:
- Monitor local media for updates, follow directions from local officials, and in case of emergency, call 911.
- Keep loved ones advised of your location and well-being via phone, text, and social media.
From Mexico: (55) 8526 2561
From the United States: 1-844-528-6611
Department of State – Consular Affairs: +1-888-407-4747 or +1-202-501-4444