An official website of the United States government

MASCOT message on Popocatepetl
May 20, 2023

Location:  Mexico City, Mexico State, and Puebla, Mexico


Event: The Popocatepetl volcano has exhibited increased activity since May 15, registering hundreds of tremors and smoke and ash exhalations. Local authorities recommend maintaining a 12 kilometer distance from the volcano. Mexico City’s Benito Juárez International Airport (AICM) was temporarily closed earlier today, May 20, due to the presence of volcanic ash. Air travelers may continue to experience additional flight delays, cancellations, or temporary airport closures with little or no warning. Volcano Popocatepetl is located near Puebla, Mexico, about 45 miles southwest of Mexico City.  

Actions To Take:

  • Do not travel within a 12 km (7.5 mile) radius of the volcano.
  • Monitor the Mexican National Center for Disaster (CENAPRED) and the Mexican National Meteorological Service  (CONAGUA) websites for updates
  • Follow the directions of local authorities including any evacuation orders, and in case of emergency, call 911.
  • Check with your airline for updates.
  • Keep friends and loved ones advised of your whereabouts via phone, text, and social media and let them know you are safe when possible.



Contact Form

U.S. Embassy and Consulates in Mexico

From Mexico: (55) 8526 2561

From the United States:  1-844-528-6611

Department of State – Consular Affairs:  +1-888-407-4747 or +1-202-501-4444


Mexico International Travel Information

U.S. Passports

Smart Traveler Enrollment Program (STEP)

Traveler’s Checklist

Department of State on Facebook  and Twitter

U.S. Embassy in Mexico on Facebook  and Twitter