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March 31, 2020 – Virtual Town Hall for U.S. Citizens with Ambassador Landau

March 31, 2020 – Virtual Town Hall for U.S. Citizens with Ambassador Landau

March 28, 2020

Message to U.S. Citizens – U.S. Embassy Mexico City, Mexico (March 27, 2020)


Location:  Mexico

Event:  March 31 Virtual Town Hall for U.S. Citizens with Ambassador Landau

Please join U.S. Ambassador Christopher Landau for a Virtual Town Hall Tuesday, March 31, at 3:30 p.m. as he discusses the most recent Department of State travel advice for U.S. citizens in light of COVID-19 and answers your questions.

Take part by going to the Embassy’s Facebook page to watch the Facebook Live event.

Submit your questions by commenting on the event while it is happening or by sending them in advance to ACSMexicoCity@state.gov using the subject: “Virtual Town Hall” in your email.  We will do our best to answer as many questions as possible.

The U.S. government has no higher priority than the protection of U.S. citizens.  It’s essential that you are well informed and updated.  We look forward to answering your questions and providing you with our most recent travel advice.  In the meantime, you can learn more at the Embassy’s COVID-19 website and by watching this message to U.S. citizens from Ambassador Landau on our website.

Actions to Take:


  • For Emergency Assistance for U.S. citizens in Mexico, call 55-8526-2561 from Mexico or 1-844-528-6611 from the United States.
  • The U.S. Embassy in Mexico City is located at:
    Paseo de la Reforma 305
    Colonia Cuauhtémoc
    06500, Ciudad de México
    Phone: +52-55-5080-2000
    Fax: +52-55-5080-2005
    E-Mail: ACSMexicoCity@state.gov
  • State Department – Consular Affairs: 888-407-4747 or 202-501-4444
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook and Twitter.
  • Follow the U.S. Embassy in Mexico on Facebook and Twitter.
  • Review the Crime and Safety Reports for Mexico.
  • Prepare a contingency plan for emergency situations.  Review the Traveler’s Checklist.