The U.S. Consulate General in Merida and Consular Agencies in Cancun and Playa del Carmen will be closed for routine services on Tuesday, September 3, 2019 due to training. Please click here for information regarding public hours for specific services.
In case of emergency travel on Tuesday, September 3, U.S. citizens may apply for an emergency passport at the U.S. Consulate General in Merida located at Calle 60 No. 338-K x 29 y 31 Col. Alcala Martin between the hours of 8 am to 2 pm. Please click here for more information.
U.S. citizens may contact the U.S. Consulate General in Merida, Cancun and Playa del Carmen Consular Agencies at the numbers and emails below for emergency assistance.
01-999-316-7168 (From Mexico)
1-844-528-6611 (From the United States)
State Department – Consular Affairs
888-407-4747 or 202-501-4444
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