Limited Operations at Consular Agencies in Quintana Roo

Message for U.S. Citizens – U.S. Consulate General Merida, Mexico (July 21, 2020)

Subject: Limited Operations at Consular Agencies in Quintana Roo

Mexico remains subject to the Level 4 – Do Not Travel – Global Health Advisory due to the global impact of COVID-19. During this time, consular agencies in Cancun and Playa del Carmen are able to provide a limited number of emergency services by appointment only. U.S. citizens therefore may encounter delays in obtaining emergency passports or other urgent assistance.

Please visit our website for updates on the COVID-19 situation in Mexico along with information on the status of operations at U.S. facilities.

Assistance: Post will add routine Assistance section here with contact information for Consulate and Consular Agencies