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Health Alert – U.S. Embassy Mexico City, Mexico
March 25, 2020

Date: March 25, 2020

Location:  Mexico

Event: Mexico COVID-19 Update (March 25, 2020)

As of March 24, the Mexican Ministry of Health confirmed 405 cases of COVID-19 within its borders.

On March 14, theDepartment of State authorized the departure from any diplomatic or consular post in the world of U.S. personnel and family members who have been medically determined to be at higher risk of a poor outcome if exposed to COVID-19.

The government of Mexico has implemented nationwide measures to limit the spread of COVID-19.  Schools and universities are closed until April 19.  Gatherings larger than 100 people have been banned.  High-risk persons, including the elderly and those with relevant medical conditions, were directed to avoid workplaces, public spaces, or any other location with crowds.  Public sector, private sector, and social activities and events involving physical gathering, transit, or trips are suspended unless essential to address the crisis.

Closings and restrictions on public gatherings, transportation, business operations, and government operations may vary by state and municipality.  Please confirm directly with government and other trusted sources for more information on closures and restrictions in different Mexican states and municipalities.  Visit thelocal government COVID-19 website for updated information.

Effective March 18, 2020, the U.S. Embassy, nine Consulates General, and nine Consular Agencies in Mexico have suspended routine consular services.  For emergency American Citizens Services, including emergency passports, please visit our website for additional information.

Many travelers worldwidehave reported unexpected flight cancellations and limited flight availability.  If your travel has been disrupted, please contact your airline.

U.S. citizens in Mexico with questions about Mexican immigration policies should contact local immigration authorities for information.

The Department of State has issued aGlobal Level 4 Health Advisory for COVID-19.  In countries where commercial departure options remain available, U.S. citizens who normally reside in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period.

The Centers for Disease Control and Prevention (CDC) has issued aLevel 2 Global COVID-19 Outbreak Notice.

Visit the local government COVID-19 websites withadvice for the general publicand the most recent Ministry of Health noticesfor updated information.

Actions to Take:


  • For Emergency Assistance for U.S. citizens in Mexico, call 81-4160-5512 from Mexico or 1-844-528-6611 from the United States.
  • The U.S. Embassy in Mexico City is located at:
    Paseo de la Reforma 305
    Colonia Cuauhtémoc
    06500, Ciudad de México
    Phone: +52-55-5080-2000
    Fax: +52-55-5080-2005
  • State Department – Consular Affairs: 888-407-4747 or 202-501-4444
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook and Twitter.
  • Follow the U.S. Embassy in Mexico onFacebook and Twitter.
  • Review the Crime and Safety Reports for Mexico.
  • Prepare a contingency plan for emergency situations.  Review theTraveler’s Checklist.