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Health Alert: U.S. Embassy Mexico City – COVID-19 Update
April 8, 2020

Health Alert: U.S. Embassy Mexico City – COVID-19 Update (April 8, 2020)

Location: Mexico

Event: Mexico COVID-19 Update (April 8, 2020)

International commercial flight options currently exist in Mexico.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not anticipate arranging repatriation flights in Mexico at this time.

The Mexican government declared a national health emergency on March 30 and imposed restrictions on non-essential activities in the public, private, and social sectors until April 30.  Essential activities include medical services and supplies, grocery delivery services and stores, restaurants (for delivery and carry out only), public safety, fundamental economic functions, government social programs, and critical infrastructure.  Schools in Mexico are also closed until April 30.  Health authorities in Mexico are discouraging visitors from traveling to Mexico over Holy Week (Semana Santa).  For more details and for information on state and municipal restrictions, please visit our COVID-19 webpage.

On April 3, Mexican Tourism and Health officials instructed hotels to cancel new and existing reservations and close for non-essential business.  All accommodation services, including hotels, hostels, online platforms, and travel agencies will cease receiving reservations and will reschedule all reservations.  Guests that require accommodation due to essential business activities are permitted to stay in hotels with a maximum occupancy of 15 percent.  Non-resident foreign citizens currently in hotel accommodation must begin the process of returning home immediately.  If a person starts showing respiratory symptoms, health authorities must be notified immediately.  As a reminder, the U.S. government does not pay for lodging or other expenses incurred due to travel disruptions abroad.

The Department of State issued a Global Level 4 Health Advisory for COVID-19 on March 19.

Please watch Ambassador Christopher Landau’s March 31 Virtual Town Hall on the Embassy’s Facebook page to learn about other recommendations for U.S. citizens in Mexico.  

Actions to Take: 


  • For Emergency Assistance for U.S. citizens in Mexico, call (55) 8526 2561 from Mexico or 1-844-528-6611 from the United States.
  • The U.S. Embassy in Mexico City is located at:
    Paseo de la Reforma 305
    Colonia Cuauhtémoc
    06500, Ciudad de México
    Phone: +52-55-5080-2000
    Fax: +52-55-5080-2005
    E-Mail: ACSMexicoCity@state.gov
  • State Department – Consular Affairs: 888-407-4747 or 202-501-4444
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook and Twitter.
  • Follow the U.S. Embassy in Mexico on Facebook and Twitter.
  • Review the Crime and Safety Reports for Mexico.
  • Prepare a contingency plan for emergency situations.  Review the Traveler’s Checklist.