Health Alert – Mexico COVID-19 Update

Health Alert – U.S. Embassy Mexico City, Mexico (April 17, 2020)

Location:  Mexico

Event:  Mexico COVID-19 Update (April 17, 2020)

International commercial flight options currently exist in Mexico.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not anticipate arranging repatriation flights in Mexico at this time.

The Mexican government declared a national health emergency on March 30 and imposed restrictions on non-essential activities in the public, private, and social sectors until April 30.  On April 16, the Mexican government extended the health emergency and the accompanying restrictions in most municipalities until May 30.  Essential activities include medical services and supplies, grocery delivery services and stores, restaurants (for delivery and carry out only), public safety, fundamental economic functions, government social programs, and critical infrastructure.  Schools in Mexico are also closed under the terms of the health emergency.  For more details and for information on state and municipal restrictions, please visit ourCOVID-19 website.

Passengers and air crew members arriving at and departing from Mexican airports may be required to fill out health questionnaires and are subject to temperature checks.  Those exhibiting symptoms may be subject to additional health screening and/or quarantine.

On April 3, Mexican Tourism and Health officials instructed hotels to cancel new and existing reservations and close for non-essential business.  All accommodation services, including hotels, hostels, online platforms, and travel agencies will cease receiving reservations and will reschedule all reservations. Guests that require accommodation due to essential business activities are permitted to stay in hotels with a maximum occupancy of 15 percent and may be asked to provide an employer letter certifying the nature of their business.  Non-resident foreign citizens currently in hotel accommodation must begin the process of returning home immediately.  If a person starts showing respiratory symptoms, health authorities must be notified immediately.  As a reminder, the U.S. government does not pay for lodging or other expenses incurred due to travel disruptions abroad.

The Department of State issued a Global Level 4 Health Advisory for COVID-19 on March 19.

Actions to Take: 

  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.  To modify your enrollment and subscription to Alerts, you must log in to STEP.
  • Please watch Ambassador Christopher Landau’s March 31 Virtual Town Hall on the Embassy’s Facebook page to learn about other recommendations for U.S. citizens in Mexico.
  • Consult the CDC website for the most up-to-date information.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit the COVID-19 crisis page on for the latest information.
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
  • Visit our Embassy webpage on COVID-19 for information on conditions in Mexico.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States. Check Port of Entry wait times at the U.S. border and visit Customs and Border Protection’s latest updates.
  • Learn about the latest status of consular operations at the Embassy, Consulates, and Consular Agencies.
  • Call the Mexican Ministry of Health’s COVID-19 information hotline at 800 0044 800 for local information while in Mexico.  English-speaking operators are often, but not always, available.  Visit the local government COVID-19 website for updated information.
  • Refer to the Ministry of Health’s COVID-19MX app that provides Spanish-language information about COVID-19 and local health care resources.  It includes contact information for health care providers, an interactive diagnostic tool that analyses reported symptoms and advises whether or not to seek medical care, the location of the nearest health care facility, the latest news related to COVID-19, and advice about how to prevent the spread of the disease.  The app is available via the Mexican iOSand Android stores.