Emergency Message for U.S. Citizens: 7.1 Earthquake in Mexico

U.S. Embassy Mexico City

Emergency Message for U.S. Citizens:

7.1 Earthquake in Mexico

September 19, 2017

The U.S. Embassy alerts U.S. citizens residing or traveling in Mexico that a 7.1 earthquake occurred in Mexico that has affected Mexico City, the state of Puebla, and other outlying areas. The epicenter was located near the Puebla state town of Raboso, about 76 miles southeast of Mexico City.  Some areas may be affected by power outages and the extent of damage is not yet known.  There may be disruptions to other forms of transportation and services in the affected area.

Once you are in a safe place, please contact your friends and family to let them know you are okay.  For U.S. citizens facing emergencies, please contact the U.S. Embassy by calling 011-52-55-5080-2000.  Please note, when in Mexico, you dial 55-5080-2000.

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information forMexico.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy in Mexico City, located at Paseo de la Reforma 305, Colonia Cuauhtémoc, Mexico D.F. 06500.  The U.S. Embassy is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
  • You may also call 011-52-55-5080-2000.
  • Contact information for the U.S. Consulates General in Mexico can be found on the U.S. Embassy Mexico City website.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

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