Emergency Message for U.S. Citizens: Security Update (February 6, 2015)

Given the current uncertain security situation, staff at the U.S. Consulate General in Matamoros have been advised against any non-essential travel in the city. The Consulate will continue to operate according to its regular business schedule.

We strongly recommend that U.S. citizens traveling to or residing in Mexico enroll in the Department of State’s Smart Traveler Enrollment Program (STEP)at www.travel.state.gov. STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency. If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Regularly monitor the State Department’s website, where you can find current Travel Warnings, including the Travel Warning for Mexico, Travel Alerts, and the Worldwide Caution. Read the Country Specific Information for Mexico. For additional information, refer to the “Traveler’s Checklist” on the State Department’s website.
Contact the U.S. Embassy/Consulate for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook, and download our freeSmart Traveler iPhone App to have travel information at your fingertips.

The U.S. Consulate General in Matamoros is located at Calle Primera #2002 and is open 8:00am to 5:00pm the switchboard phone number is 52 868 812 4402. If you are a U.S. citizen in need of urgent assistance, please dial the main switchboard number at any time and ask to speak to an American Citizen Services staff member for assistance.