Emergency Message for U.S. Citizens: Hurricane Patricia

United States Consulate General Guadalajara

Emergency Message for U.S. Citizens: Hurricane Patricia

Dated: October 24, 2015 , 11:30a.m.

Hurricane Patricia has been downgraded to Tropical Depression status. The weather front is predicted to dissipate by nightfall.

Heavy rainfall is expected over the Mexican states of Nayarit, Jalisco, Colima, Michoacan, and Guerrero through Saturday.  These rains are likely to produce life-threatening flash floods and mudslides.  Water levels are expected to gradually subside overnight but remain above normal through late Saturday.  Swells generated by Patricia are likely to cause life-threatening surf and rip current conditions which will persist for the next day or so along the south-west coast of Mexico.

We strongly encourage you to monitor media reports and the Mexican government’s civil protection (“Protección Civil”) website,http://www.proteccioncivil.gob.mx, for updated information about the storm and to follow official instructions.  Stay clear of beaches, as rough seas associated with storm conditions create severe hazards.  Stay clear of downed power lines.  Take precautions against the effects of rain, strong winds, and large and destructive waves.  We strongly encourage you to take shelter as advised by Mexican authorities or at any time you feel you are in danger.

At this time, the airports in Puerto Vallarta and Guadalajara are open.  Manzanillo intends to open later today. Seaports are beginning to open for maritime activities.

U.S. citizens should stay in contact with relatives and friends in the United States to apprise them of their whereabouts.  U.S. citizens should monitor local radio, local media, and the National Weather Service and Servicio Meteorológico Nacional to stay aware of area weather developments.  Please also visit the following U.S. government websites for more information:

·   Mexico Country Specific Information:    http://www.travel.state.gov/content/passports/en/country/mexico.html

Periodic updates are also available on the websites for the U.S. Embassy in Mexico City and the U.S. Consulate General in Guadalajara.

You can alert us to U.S. citizens affected by the storm, including yourself, by sending an email to PatriciaEmergencyUSC@state.gov and providing as much information as possible.  You can also contact us at:

  • +52-656-227-3105 (From Mexico) or 011-52-656-227-3105 (From U.S.) ,
  • 1-888-407-4747 (From the United States and Canada),
  • +1-202-501-4444 (From all other countries),


When you send an email to PatriciaEmergencyUSC@state.gov to request assistance for a U.S. citizen in the affected area, please be sure you provided us with as much of the following information as possible.  Incomplete information may delay our ability to locate your loved one and provide information or assistance.

About the U.S. citizen (s):

Full name

Date of birth

Place of birth

Last known location (please be as specific as possible)

Any available contact information

Any other information you think would be helpful in locating the U.S. citizen


About you (if you are writing about yourself, please just indicate “self”)

Your full name

Your contact information

Your relationship to the person about whom you are writing (e.g., spouse, parent, child, friend, employer, etc.)


If you do establish contact with your loved one(s), be sure to write back to us and let us know promptly so we can focus our efforts.  Please include in your update whether your loved one is in need of assistance.


We strongly recommend that U.S. citizens traveling to or residing in Mexico enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at travel.state.gov.  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. Embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. Embassy or consulate.

Visit the Embassy’s website and sign up for Facebook and Twitter.  Regularly monitor the State Department’s website, where you can find current Travel Warnings, (including the Travel Warning for Mexico), Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Mexico, and refer to the “Traveler’s Checklist” on the State Department’s website.  Contact the U.S. Embassy or Consulate for up-to-date information on travel restrictions.  You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m.  Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow the State Department on Twitter and Facebook to have travel information at your fingertips.

Consular services for Michoacan and Guerrero are provided by the U.S. Embassy in Mexico City, located at Paseo de la Reforma 305, Colonia Cuauhtemoc, Mexico D.F., 06500.  The Embassy is open Monday through Friday, from 8:00am to 5:00pm, except for U.S. and Mexican holidays.  Our telephone number during and outside of business hours is 011-52-555-080-2000.

Jalisco and Colima are serviced by the U.S. Consulate General in Guadalajara, located at Progreso 175, Colonia Americana, Guadalajara, Jalisco C.P. 44160.  The Consulate General is open Monday through Friday from 8:00 am to 4:30 pm, except for U.S. and Mexican holidays.  Our telephone number during and outside of business hours is 011-52-333-268-2100.

For a full list of Consulates General and Consular Agencies in Mexico please visit our website at http://mexico.usembassy.gov/eng/edirectory.html