U.S. Citizen Services

American Citizen Services is a unit of the Consulate General. The ACS Unit employees assist Americans in Nuevo León, Zacatecas, Durango, San Luis Potosí, and Coahuila (except the municipalities of Ciudad Acuña, Allende, Guerrero, Hidalgo, Jimenez, Morelos, Nava, Piedras Negaras, Villa Unión, and Zaragoza) in a number of ways.

Services and information provided to American citizens by the Consulate General.

When traveling in Mexico, exercise increased caution due to crime. Some areas have increased risk. Read the entire Travel Advisory. Read More

See all Messages and Alerts for U.S. Visitors to Mexico

American Citizenship Services by Appointment

Register a child as a U.S. citizen: Email MTRCRBA@state.gov for instructions about registering your child as a U.S. citizen and to make an appointment to apply for a Consular Report of Birth Abroad. If you make an appointment using the passport calendar, we will not be able to take your application during that appointment and you will need to reschedule.

Important note! The online CRBA application is not available in Monterrey.

U.S. Passports by Appointment

We have included the most common situations for a U.S. passport below. If your situation may not fit one of the below instructions, please email MonterreyPassports@state.gov for more information.

First time passport applicants who were born outside of the United States must email MTRCRBA@state.gov to obtain further instructions before making an appointment. If you make an appointment using the passport calendar, we will not be able to take your application during that appointment and you will need to reschedule.

First time passport applicants who were born within the United States, please bring the following to your appointment:

  1. Proof of Identity: Please click here to learn about acceptable forms of proof of identity
  2. Proof of Citizenship: Please click here to learn about acceptable forms of proof of U.S. citizenship.
  3. Completed Form DS-11: Click here to fill out the DS-11 form – you will need to print the form after you fill it out
  4. Passport Photograph: Click here to learn about passport photos.  Watch Picture Perfect Passport on YouTube.
  5. Passport fee – we accept U.S. dollars and Mexican peso: Please click here for the fee chart and fee calculator
  6. For children under the age of 16 the following is also required:

It is possible that the consular officer may require additional information or documentation. You will receive instructions if more information is needed to complete your application.

Please click here to schedule an appointment using the Passport Appointment Calendar

To renew a passport for a child under the age of 16, the child and both parents/legal guardians must be present for the interview. Please bring the following to your appointment:

  1. Your child’s passport
  2. Proof of parent/child relationship (birth certificate, adoption decree, court documents, etc)
  3. If both parents are unable to attend the interview, please click here for further information about showing parental consent.
  4. Completed Form DS-11: Click here to fill out the DS-11 form – you will need to print the form after you fill it out
  5. Passport Photograph: Click here to learn about passport photos.  Watch Picture Perfect Passport on YouTube.
  6. Passport fee – we accept U.S. dollars and Mexican peso: Please click here for the fee chart and fee calculator

Please click here to schedule an appointment using the Passport Appointment Calendar

If you are older than 16 but younger than 18 and would like to renew your passport in Monterrey please bring the following to your appointment:

  1. Your passport
  2. Proof of parent awareness that you are applying for a passport – at least one parent or legal guardian may appear at your appointment with you in person, otherwise a signed, notarized statement of consent to the issuance of your passport is required. Please click here for more information.
  3. Completed Form DS-11: Click here to fill out the DS-11 form – you will need to print the form after you fill it out
  4. Passport Photograph: Click here to learn about passport photos.  Watch Picture Perfect Passport on YouTube.
  5. Passport fee – we accept U.S. dollars and Mexican peso: Please click here for the fee chart and fee calculator

Please click here to schedule an appointment using the Passport Appointment Calendar

If you are over the age of 18 and would like to renew a passport that was valid for less than 10 years or was issued more than 15 years ago, please bring the following to your appointment:

  1. Your passport
  2. Completed Form DS-11: Click here to fill out the DS-11 form – you will need to print the form after you fill it out
  3. Passport Photograph: Click here to learn about passport photos.  Watch Picture Perfect Passport on YouTube.
  4. Passport fee – we accept U.S. dollars and Mexican peso: Please click here for the fee chart and fee calculator

Please click here to schedule an appointment using the Passport Appointment Calendar

To renew your 10 year validity passport that was issued less than 15 years ago in Monterrey, please bring the following to your appointment

  1. Your passport
  2. Completed Form DS-82: Click here to fill out the DS-82 form – you will need to print the form after you fill it out
  3. Passport Photograph: Click here to learn about passport photos.  Watch Picture Perfect Passport on YouTube.
  4. Passport fee – we accept U.S. dollars and Mexican peso: Please click here for the fee chart and fee calculator

Please click here to schedule an appointment using the Passport Appointment Calendar

We have included the most common situations for a U.S. passport above. If your situation may not fit one of the above instructions, please email MonterreyPassports@state.gov for more information.

Notarial Services by Appointment

Click here to visit the appointment calendar for Monterrey notary services

Appointment Changes/Cancellations

If you need to cancel or change your appointment, please click here to cancel your previous appointment, and then reschedule for a different date.

 

 

CONTACT US

American Citizens Services
U.S. Consulate General Monterrey
Avenida Alfonso Reyes No. 150
Col. Valle Poniente
Santa Catarina, Nuevo León, Mexico 66196

From Mexico: 01-81-4160-5512
From the U.S.: (844) 528-6611
Email: MonterreyACS@state.gov

Business hours: 8:00 a.m. to 5:00 p.m.

 

EMERGENCY CONTACT INFORMATION

For after-hours emergencies regarding American Citizens, contact the duty officer at 01-55-5080-2000. If calling from the United States, dial 011-52-55 5080-2000.

What We Can’t Do

We would always like to help, but there are many frequently requested services that we are unable to perform, including:

  • Provide information regarding U.S. visas or immigration benefits
  • Assist with travel, employment or real estate
  • Locate lost property
  • Pay personal debts for U.S. citizens
  • Authorize or pay for medical treatment
  • Prepare tax returns or translations
  • Issue or authenticate U.S. birth/marriage/death certificates
  • Issue U.S. police records
  • Provide security or law enforcement services (including fingerprinting)
  • Renew or replace driver’s licenses
  • Collect or forward mail/packages
  • Cash checks
  • Provide legal advice or intervene in judicial cases
  • Assist with Mexican immigration issues
  • Provide information on schools or businesses in the U.S. or México

Please Note: The Consulate cannot represent U.S. citizens in court nor provide legal counsel. Instead, you may wish to consult with an attorney in Mexico, who can provide advice on your options and remedies within the Mexican legal system. The Consulate General in Monterrey maintains a list of local attorneys who speak English. However, the Consulate cannot recommend a particular attorney and assumes no responsibility for the quality of service provided.

List of Attorneys (PDF, 76Kb)

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Please Note: The Consulate cannot recommend a particular physician and assumes no responsibility for the quality of service provided.

List of Doctors (PDF- 144 KB)

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All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.

List of Funeral Homes and Related Services (PDF –180 KB)

Information Regarding Funerary Services in Mexico and Repatriation to the U.S. (PDF – 96 KB)

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All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.

All Consulate visitors and their personal belongings must pass through security screening before entering into the building.  For reasons of safety and security, visitors may not bring these prohibited items into the Consulate in Monterrey:

  • Telephones and other electronic devices
  • Headphones
  • Media devices such as CD’s, thumb drives, SD cards, etc.
  • Cameras or video equipment
  • Flashlights
  • Lighters
  • Weapons or any item which can be used as a weapon
  • Knives
  • Purses and bags larger than 18” x 18”

The following items are permitted:

  • Small quantities of make-up
  • Small quantities of baby formula, baby food, milk
  • Small quantities of diapers
  • Belts
  • Watches
  • Keys
  • Non-liquid medication
  • Baby Carriers and baby strollers that can be folded small enough to pass through an x-ray machine.

These lists are not all inclusive and security officials reserve the right to deny entry of items determined to be unsafe or a threat to security.