Consular Agencies

How to contact Consulate Merida

You may email us (AskMeridaACS@state.gov) or call the Consulate at:

Phone from Mexico (01) 800 681 9374, from the U.S. (1) 844 528 6611

In the case of a life or death emergency involving a U.S. citizen outside of normal business hours, please call the switchboard number above and follow instructions to be connected to the duty officer.

Address:
U.S. Consulate Merida
Calle 60 No. 338-K x 29 y 31
Col. Alcala Martin Merida, Yucatan, Mexico 97050
Driving Directions (Click Here)

For a Google Map (Click Here)
Note: For better results, be sure to toggle between “Map & Satellite” views at the top-right of the map.

Consular Agency Cancun
(Blvd. Kukulkan Km 13,
Torre La Europea, Despacho 301 ZH
Cancun, Quintana Roo, Mexico 77500)

The U.S. Consular Agency in Cancun is open for business Monday through Friday from 8:30 am to 1:30 pm. An appointment is required for all services such as U.S. passport applications, notarials, and other requests for in-person meetings. Please make an appointment by calling the office phone during normal office hours. Emergency cases are accepted as walk-ins.

Phone from Mexico (01) 800 681 9374, from the U.S. (1) 844 528 6611
E-mail: ConAgencyCancun@state.gov

For a Google Map (Click Here)
Note: For better results, be sure to toggle between “Map & Satellite” views at the top-right of the map.

In the case of a life or death emergency involving a U.S. citizen occurring after close of business, please call the Merida switchboard number to be connected to the duty officer.

Cozumel
For routine and emergency consular services, please contact the Consular Agency in Playa del Carmen at Phone from Mexico (01) 800 681 9374, from the U.S. (1) 844 528 6611 or ConAgencyPlaya@state.gov

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Consular Agency Playa Del Carmen
(Plaza Progreso, Local 33 Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1. Playa del Carmen, Quintana Roo C.P. 77710).

The U.S. Consular Agency in Playa del Carmen is open for business Monday through Friday, from 9:00 am to 1:00 pm. Please make an appointment by calling the office phone during normal office hours or send an email to:  ConAgencyPlaya@state.gov containing information about the service you require, your contact information and a preferred time for your appointment within normal office hours.  Emergency cases are accepted as walk-ins.

Phone from Mexico (01) 800 681 9374, from the U.S. (1) 844 528 6611
Email: ConAgencyPlaya@state.gov

For a Google Map (Click Here)

Note: For better results, be sure to toggle between “Map & Satellite” views at the top-right of the map.

In the case of a life or death emergency involving a U.S. citizen occurring outside of normal business hours, please call the Merida switchboard number to be connected to the duty officer.