Lake Chapala/Ajijic Services

Each month, our Consulate representatives travel to the Chapala area to provide limited consular services for American citizens.

VISIT DATES 2019

January 9
February 13
March 13
April 10
May 8
June 12
July 10
August 14
September 11
October 9
November 13
December 11

TIME AND LOCATION

  • 9:30 am to 10:30 am

American Legion Chapala Post 7 (ALC)
Morelos #114,
Chapala, Jalisco

  • 11:00 am to 12:30 pm

Lake Chapala Society (LCS)
16 de Septiembre 16-A,
Ajijic, Jalisco

Please note that all services are provided on a “first come, first serve” basis.

FORM OF PAYMENT

Consulate employees cannot accept cash, credit/debit card payments or personal checks during our off-site visits. Cashier’s checks (cheques de caja or giro bancario) may be accepted from only the following institutions:

MXN: Banamex, Bancomer, HSBC, Banorte Santander, ScotiaBank

USD:   Bancomer, Banamex, Santander, Intercam, Order Express, USPS, or any U.S. Bank

Mexican banks have very strict guidelines for accepting checks for deposit. The following conditions must be met when accepting a cashier’s check:

  • Made out to “United States Disbursing Officer on Behalf” for MXN checks
  • Made out to “United States Embassy” or “United States Consulate” for USD checks.
  • There must be no spelling or printing errors.
  • Contains no rips or tears
  • Not stained, water damaged, or blurred in any way
  • Signed by the banking institution issuing the check
  • Dated within the last 90 days and within any expiration date noted on the check
  • Amount is exactly the amount of the fees owed

For current prices and passports and notarial services click here

SERVICES OFFERED DURING THE VISITS

Adult Passport Renewals: In most cases, all original documents submitted by the applicant in support of the application will be returned to the applicant on the day that we deliver the passport, about one month later (the following Chapala visit). We do, however, reserve the right to retain citizenship documents throughout the entire adjudication of the passport. Previous passports will generally be retained, cancelled and returned to the applicant on the following Chapala visit. Click here for general instructions and forms.

Minor Passport Renewals: For minors (under 16 years of age) renewing their passports, the child must appear with the parents.  Please also bring original and photocopies of all applicable documents, including but not limited to, birth certificates, Consular Reports of Birth Abroad, parents’ identifications, parents’ divorce/custody decrees, parents’ death certificates.

First Time Passports: Our Consular representatives cannot accept first time applications during these outreach visits.  However, these applicants can schedule an appointment and apply in person at the Consulate in Guadalajara. Click here for general instructions and forms.

Lost/Stolen Passports: To submit an application to replace a lost/stolen passport:

Step 1: Report the Theft to the Local Police

Step 2: Fill out forms DS-11 and DS-64. Click here to download the forms. Do not sign the forms until you have been instructed to do so by Consulate staff.

Step 3: Go to the appropriate Chapala site during our visit. You must go in person. Bring the police report, your forms, payment and photos.

Notarial Services: Please bring the documents to be notarized and proof of identity such as a passport or driver’s license. NO CASH/CARD TRANSACTIONS IN CHAPALA

You must arrange for your own witnesses, if necessary. The U.S. Consulate General Guadalajara can only notarize signatures, and cannot vouch for the veracity of the content or the authenticity of a notarized document. For general information on Notarial services click here.

Please Note:

Except for notary services, final processing of the applications will be conducted at the Consulate. You may be contacted and required to travel to the Consulate for a second interview or to provide additional documentation.

Emergency passports are only available at the Consulate in Guadalajara.  Click here for more details on emergency passports.

If you have any further questions, please contact us via email at acsgdl@state.gov

CONTACT US
American Citizens Services

U.S. Consulate General Guadalajara
Progreso 175, Col. Americana
Guadalajara, Jalisco 44160

From Mexico: (01-33) 4624-2102
From the U.S.: (844) 528-6611
Email:  acsgdl@state.gov
Business hours:  Monday – Friday 8:00 a.m. to 4 p.m.

EMERGENCY CONTACT INFORMATION
For after-hours emergencies regarding American Citizens, contact the duty officer at 01-800-681-9374.  If calling from the United States, dial (844) 528-6611.

EMERGENCY SERVICES

When traveling in Mexico, exercise increased caution due to crime. Some areas have increased risk. Read the entire Travel Advisory.  Read More

See all Messages and Alerts for U.S. Visitors to Mexico

Please Note: The Consulate cannot represent U.S. citizens in court nor provide legal counsel.  Instead, you may wish to consult with an attorney in Mexico, who can provide advice on your options and remedies within the Mexican legal system.  The Consulate General in Guadalajara maintains a list of local attorneys who speak English.  However, the Consulate cannot recommend a particular attorney and assumes no responsibility for the quality of service provided.

 List of Lawyers (PDF –106 KB)
List of Translators (PDF –112KB)
List of Private Investigators (PDF –91KB)

Download Acrobat Reader for Free
All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.

Please Note: The Consulate cannot recommend a particular physician and assumes no responsibility for the quality of service provided.

List of Doctors (PDF- 2 MB)
List of Air Ambulance (PDF-47KB)

Download Acrobat Reader for Free
All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.

Please Note: The U.S. Consulate General Guadalajara assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the following persons or firms. Names are listed alphabetically, and the order in which they appear has no other significance. Professional credentials and areas of expertise are provided directly by the funeral directors, morticians and other service providers. 

List of Funeral Homes and Related Services (PDF – 97 KB)

Download Acrobat Reader for Free
All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.