U.S. Citizen Services

American Citizen Services (ACS) is a unit of the Consulate General.  The ACS Unit and Puerto Vallarta Consular Agency employees assist U.S. citizens in Jalisco, Nayarit, Colima, and Aguascalientes in several ways.

The Consulate General in Guadalajara performs the following services:

PASSPORT AND CONSULAR REPORT OF BIRTH APPLICATIONS:

** APPOINTMENTS REQUIRED **

Please note:  There is no walk-in service for United States citizens who require a service related to passports, citizenship, or birth registration.  These services are by appointment only.

Step 1:  Click here for general instructions and forms.

Step 2: Make an appointment: (Note: Please do not arrive at the Consulate without an appointment.  Please email ACSGDL@state.gov if you need emergency services in Guadalajara.) 

  • Click here to make an appointment for Passports.
  • For Consular Reports of Birth Abroad appointments please contact us directly at crbagdl@state.gov
  • The U.S. Consulate General in Guadalajara and U.S. Consular Agency in Puerto Vallarta have limited notary appointments available due to restrictions imposed by the COVID-19 pandemic.  Click here to make an appointment for a Notarial Service.  Those seeking to notarize documents for use in the United States may wish to consider using alternative options, to include utilizing a remote notarial service provider. Remote online notarization, which is also referred to as webcam notarization, online notarization, or virtual notarization, allows the signer to personally appear before the Notary at the time of the notarization using audio-visual technology over the internet instead of being physically present in the same room. Most states accept documents notarized through online services; you will need to research whether they can be used in the state where your document will be filed. Remote notarization could fulfil your need for notary services more quickly.  For more information and to find an online notary please visit the website of the National Notary Association.

Step 3: Collect all your documents and come to the Consulate or Consular Agency at your appointment time.

CONTACT US
American Citizens Services
U.S. Consulate General Guadalajara
Progreso 175, Col. Americana
Guadalajara, Jalisco 44160

From Mexico: (33) 4624-2102
From the U.S.: (844) 528-6611

Email:  acsgdl@state.gov

Business hours:  Monday – Friday 8 am to 4 pm

EMERGENCY CONTACT INFORMATION
For after-hours emergencies regarding American Citizens, contact the duty officer at: 01-55-5080-2000, ext. 0 (from Mexico) or 011-52-55-5080-2000, ext. 0 (from the United States).

CONSULAR AGENCY PUERTO VALLARTA 
There is a Consular Agencyin Puerto Vallarta which can assist Americans in emergencies and with most routine services, including accepting applications for passports.  More information here.

Please visit https://mx.usembassy.gov/covid-19-information/ for the latest COVID-19 developments in Mexico along with precautions to take to protect your health and safety.

When traveling in Mexico, exercise increased caution due to crime.  Some areas have increased risk.  Read the entire Travel Advisory.  Read More

See all Messages and Alerts for U.S. Visitors to Mexico.

Please Note: The Consulate cannot represent U.S. citizens in court nor provide legal counsel.  Instead, you may wish to consult with an attorney in Mexico, who can provide advice on your options and remedies within the Mexican legal system.  The Consulate General in Guadalajara maintains a list of local attorneys who speak English.  However, the Consulate cannot recommend a particular attorney and assumes no responsibility for the quality of service provided.

 List of Lawyers (PDF –106 KB)
List of Translators (PDF –112KB)
List of Private Investigators (PDF –91KB)

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Please Note: The Consulate cannot recommend a particular physician and assumes no responsibility for the quality of service provided.

List of Doctors (PDF- 2 MB)
List of Air Ambulance (PDF-47KB)

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Please Note: The U.S. Consulate General Guadalajara assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the following persons or firms. Names are listed alphabetically, and the order in which they appear has no other significance. Professional credentials and areas of expertise are provided directly by the funeral directors, morticians and other service providers. 

List of Funeral Homes and Related Services (PDF – 97 KB)

Download Acrobat Reader for Free
All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.