COVID-19 Information for U.S. Citizens in Mexico

April 2, 2020

Country-Specific Information:

  • Mexico confirmed 1,378 positive cases of COVID-19 within its borders as of April 1. Authorities continue to investigate additional suspected cases.  The Mexican Ministry of Health (Spanish) publishes daily updates on the number of cases at the national and state levels.
  • The Mexican government’s COVID-19 planning and preparation is based on three scenarios:
    1. Scenario One: COVID-19 cases are travel related (travel from abroad).
    2. Scenario Two: Community-based transmission of COVID-19 begins and case numbers are in the hundreds.
    3. Scenario Three: COVID-19 transmission becomes widespread; case numbers are in the thousands.
  • The Mexican government assesses Mexico is currently in Scenario Two.
  • CONSULAR OPERATIONS: Please see the latest information about the status of consular operations including routine appointments and emergency services.

Entry and Exit Requirements:

  • For more information on border operations and possible travel disruptions, please see our message to U.S. citizens.
  • The United States and Mexico entered a joint initiative March 21 restricting non-essential travel along the U.S.-Mexico land border to prevent the spread of the COVID-19 virus. Non-essential travel includes travel that is considered tourism or recreational in nature.
  • Mexico has implemented temperature-screening measures at some of its airports and land border ports of entry. Passengers with abnormal temperatures and travel to high-risk areas might be subject to additional health screening.
  • Authorities of the state of Nuevo Leon are conducting mandatory health screening of travelers arriving from the United States. Travelers should expect significant delays and face the possibility of being forced to return to the United States or being kept in quarantine in Mexico.
  • Authorities in Sonora began temperature checks of southbound pedestrians and motorists at the San Luis Río Colorado, Nogales, and Agua Prieta ports of entry. Such screenings might be conducted at other ports of entry for Mexico-bound travelers.
  • Beyond standard travel documentation, travelers to Mexico do not require any additional documentation to enter or exit.
  • Mexican Immigration (INM) continues to provide law enforcement and public counter services across Mexico. However, due to reduced staffing, members of the public might experience long wait times for routine services.  INM recommends monitoring their website and Twitter account for information about their current operating status.

Schools, Business, Transportation, and Government Closures:

  • The Mexican government is implementing the following measures until April 30.
    1. The Mexican Ministry of Education has closed all schools from March 20 until April 30.
    2. Suspension of non-essential activities in the public, private, and social sectors. Essential activities include medical services and supplies, public safety, fundamental economic functions, government social programs, and critical infrastructure.
    3. Suspension of meetings of 100 participants or greater.
    4. Practice good hygiene such as frequent hand washing and social distancing.
    5. Voluntary home isolation by all those not involved in essential activities.
    6. Strict home isolation of persons over age 60 or with high risk medical conditions such as hypertension, diabetes, heart disease, lung disease, compromised immune system, pregnant, or post-partum.
    7. The Mexican government will issue guidelines for staggered and regional returns to work, economic, and social activities.
    8. All electoral processes, censuses, and surveys are postponed until further notice.
    9. All measures will be implemented with strict adherence to human rights.
  • On March 26, the Mexican government suspended all but its essential activities. Individual agency heads designated the activities and personnel deemed essential.
  • States and municipalities may implement additional closings and restrictions on public gatherings, transportation, business operations, and government operations. Please confirm directly with government and other trusted sources for more information on closures and restrictions in different Mexican states and municipalities.

Quarantine and Healthcare Information:

  • There are no mandatory quarantine policies currently in effect in Mexico for confirmed or suspected cases. The Mexican government encourages people experiencing the symptoms of COVID-19, fever, cough, headaches, throat pain, or constant sneezing, to stay at home for 14 days, consult with, and comply with the instructions of your local healthcare provider.
  • The Mexican government recommends individuals not self-present to seek testing for COVID-19. Those with severe symptoms should seek medical attention and medical professionals will test, if needed based on travel history, contact with a known case, and the individual’s risk group.  Medical professionals will prescribe actions as necessary; including medication to manage symptoms as no specific therapeutics or vaccine exist for COVID-19.
  • Travelers who return from a country with local transmission of COVID-19 and develop symptoms of respiratory illness should seek immediate medical attention and share their travel history.
  • The same applies to individuals who were in contact with a confirmed case of COVID-19 and present symptoms of respiratory illness.

Local Resources:

  • Health advice for travelers seeking information is available at ports of entry.
  • Call the Mexican Ministry of Health’s COVID-19 hotline at 800 0044 800 for information or medical attention. English language operators are sometimes, but not always, available.
  • U.S. citizens in Mexico with questions about Mexican immigration policies should contact local immigration authorities for information.

Other links:


  • For Emergency Assistance for U.S. citizens in Mexico, call 55-8526-2561 from Mexico or 1-844-528-6611 from the United States. 
  • The U.S. Embassy in Mexico City is located at:
    Paseo de la Reforma 305
    Colonia Cuauhtémoc
    06500, Ciudad de México
    Phone: +52-55-5080-2000
    Fax: +52-55-5080-2005
  • State Department – Consular Affairs: 888-407-4747 or 202-501-4444 
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive alerts and make it easier to locate you in an emergency 
  • Follow the Department of State on Facebook and Twitter 
  • Follow the U.S. Embassy in Mexico on Facebook and Twitter
  • Review the Crime and Safety Reports for Mexico 
  • Prepare a contingency plan for emergency situations.  Review the Traveler’s Checklist