U.S. Embassy & Consulates
in Mexico

Emergency Contacts

Assistance for U.S. Citizens in Mexico 

If possible, have the U.S. citizen’s name, date of birth, and passport number available.   

• 55 8526 2561 (from Mexico) 
• 844 528 6611 (from the United States) 
• Call 911 in the event of an accident, fire, or medical emergency.  
• Passport Urgent Appointment Request Form  
• American Citizens Services Contact Form  (response within 3 business days) 

Visa Services 

• Visit https://mx.usembassy.gov/visas/
• For immigrant visa cases at the National Visa Center (NVC) use the NVC Public Inquiry Form. 
• For immigrant visa cases transferred to U.S. Consulate General Ciudad Juarez, use the contact form.  Attorneys should use the Legal Inquiry Form. 

Consulate General Guadalajara

Progreso 175 
Colonia Americana 
44160 Guadalajara, Jalisco 
From Mexico:  33 3268 2100 
From U.S.: 011 52 33 3268 2100 

Consulate General Merida

Calle 60 No. 338-K x 29 y 31
Colonia Alcalá Martin

97050 Merida, Yucatan
From Mexico: 999 942 5700
From U.S.: 011 52 999 942 5700 

Consulate General Nuevo Laredo

Paseo Colon 1901 
Colonia Madero 
88260 Nuevo Laredo, Tamaulipas 
From Mexico: 867 714 0512 
From U.S.: 011 52 867 714 0512