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Cancun Consular Agency
March 22, 2021

(Blvd. Kukulkan Km 13,
Torre La Europea, Despacho 301 ZH
Cancun, Quintana Roo, Mexico 77500)

The U.S. Consular Agency in Cancun is open for business Monday through Friday from 8:30 am to 1:30 pm. An appointment is required for all services such as U.S. passport applications, notarials, and other requests for in-person meetings. Please make an appointment by calling the office phone during normal office hours. Emergency cases are accepted as walk-ins.

Phone from Mexico 999 316 7168, from the U.S. (1) 844 528 6611
E-mail: ConAgencyCancun@state.gov

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In the case of a life or death emergency involving a U.S. citizen occurring after close of business, please call the Merida switchboard number to be connected to the duty officer.