(Blvd. Kukulkan Km 13,
Torre La Europea, Despacho 301 ZH
Cancun, Quintana Roo, Mexico 77500)
The U.S. Consular Agency in Cancun is open for business Monday through Friday from 8:30 am to 1:30 pm. An appointment is required for all services such as U.S. passport applications, notarials, and other requests for in-person meetings. Please make an appointment by calling the office phone during normal office hours. Emergency cases are accepted as walk-ins.
Phone from Mexico 999 316 7168, from the U.S. (1) 844 528 6611
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In the case of a life or death emergency involving a U.S. citizen occurring after close of business, please call the Merida switchboard number to be connected to the duty officer.