Chapala American Citizen Services (Chapala and Ajijic, Jalisco)

Each month, our Consulate representatives travel to the Chapala area to provide limited consular services for American citizens.

The visit dates for the year 2015 will be: January 14 / February 11 / March 11 / April 08 / May 04 / June 10 / July 08 / August 05 / September 02 / October 14 / November 09 / December 09.

The times and locations are:

9:30 am to 10:30 am – American Legion Chapala Post 7 (ALC)

Morelos #114,

Chapala, Jalisco


11:00 am to 12:30 pm – Lake Chapala Society (LCS)

16 de Septiembre 16-A,

Ajijic, Jalisco

All services are provided on a “first come, first serve” basis.

Please note that the Chapala American Citizen Services Monthly Outreach will only accept U.S. traveler checks (American Express and Visa ONLY) or bank checks payable to “U.S. Disbursing Officer” in U.S. denominations.  There are no cash/card transactions.  Bank checks in U.S. dollars are available from CI Banco*, located in the Centro del Lago Shopping Plaza, across from Walmart.  (*Banco CI is not affiliated with the US Consulate General Guadalajara.)

Only limited services are offered during these visits:

Acceptance of Passport RENEWAL Applications** – In most cases, all original documents submitted by the applicant in support of the application will be returned to the applicant on the day that we deliver the passport, about one month later (the following Chapala visit). We do, however, reserve the right to retain citizenship documents throughout the entire adjudication of the passport. Previous passports will generally be retained, cancelled and returned to the applicant on the following Chapala visit.

Basic passport application requirements can be found at the link provided below. Please note that additional documentation may be required.  NO CASH/CARD TRANSACTIONS IN CHAPALA (ONLY TRAVELERS CHECKS OR BANCO CI CHECK)

  • Renewals (no appointments need be made for Chapala)

For minors (under 16 years of age) renewing their passports, the child must appear with the parents.  Please also bring original and photocopies of all applicable documents, including but not limited to, birth certificates, Consular Reports of Birth Abroad, parents’ identifications, parents’ divorce/custody decrees, parents’ death certificates.

**Please note that our Consular representatives cannot accept first time applications for minors (under 16 years of age) during these outreach visits.  However, these applicants can schedule an appointment and apply in person at the Consulate in Guadalajara.

Acceptance of Applications to Add Pages to a Current Passport – If you are a frequent traveler who has run out of pages in your full-validity, unexpired passport, you may request that additional pages be added to your existing passport book.

Fill out Form DS-4085, “Application for Additional Visa Pages.”

You must bring your current passport with you.

The total fee for extra passport pages is $82 USD.  NO CASH/CARD TRANSACTIONS can be accepted in Chapala (ONLY TRAVELERS CHECKS OR BANCO CI CHECKS ACCEPTED).

Acceptance of Applications to Replace Lost/Stolen Passports –

Step 1: Report the Theft to the Local Police

In the event that your passport is lost or stolen while in Mexico, the U.S. Consulate Guadalajara encourages you to report the loss or theft of your passport to local authorities, and to obtain a police report.

Step 2:  Photos

You must bring 2 U.S. passport-sized (2” x 2”, or 5 cm x 5 cm) pictures with you. Please note that these photos are larger than the photos required for a Mexican passport.  Consulate employees do not provide photography services.

Your photographs must be:

  • Identical;
  • In color;
  • 2″ x 2″ in size (between 1″ and 1 3/8″ from the bottom of the chin to the top of the head;
  • Taken in normal street attire. Uniforms should not be worn in photographs except religious attire that is worn daily.
  • Do not wear a hat or headgear that obscures the hair unless it is for religious purposes and worn daily.
  • You may not wear dark glasses unless you need them for medical reasons.

Note: Vending machine photos are not generally acceptable.

Step 3: Fill out the Required Forms

You will have to fill out two forms:

1.Form DS-64, “Statement Regarding A Lost Or Stolen Passport,” (PDF 767 KB)


2.Form DS-11.

Note: Do not sign the forms until you have been instructed to do so by Consulate staff.

Step 4: Go to the appropriate Chapala site during our visit

You must go in person. Bring the police report.


Total fees for a full-validity passport are $135 USD.

Fees must be paid in full at the time of your appointment. NO CASH/CARD TRANSACTIONS IN CHAPALA (ONLY TRAVELERS CHECKS OR  BANCO CI CHECK)

Notarials – Please bring the documents to be notarized and proof of identity such as a passport or driver’s license. Each notarial service costs $50 USD.  That is $50 USD per notary seal. NO CASH/CARD TRANSACTIONS IN CHAPALA (ONLY TRAVELERS CHECKS OR BANCO CI CHECK)

You must arrange for your own witnesses, if necessary. The U.S. Consulate General Guadalajara can only notarize signatures, and cannot vouch for the veracity of the content or the authenticity of a notarized document.

Information regarding authentication or legalization of documents, including how to obtain an apostille, is available on the Notarial And Authentication Services page of the U.S. Department of State’s website.

Contact  (52-33) 3268-2200 ext. 2173 or if you need more information.

Please Note:

Except for notary services, final processing of the applications will be conducted at the Consulate.  You may be contacted and required to travel to the Consulate for a second interview or to provide additional documentation.  In most cases, the new passport will be returned to you at the ALC or the LCS during the next monthly visit.  On a case by case basis, the Consulate representatives may approve arrangements for pick up at the Consulate.

Emergency passports are only available at the Consulate in Guadalajara.  Click here for more details on emergency passports.

If you have any further questions, please contact us via email at